COVID-19 and Dining Services

 

Due to the university’s response to COVID-19 and current guidelines, the Dining Services team has taken steps to ensure the safest, most enjoyable dining experience for UNT students and our entire campus community. We will continue to remain flexible so that we can respond to these unprecedented, rapidly-evolving circumstances. Visit healthalerts.unt.edu for university-wide updates.

 

January 20, 2021 Update

Eagle Landing:

The original Eagle Landing opening date was delayed because of construction and pandemic-related delays. Our goal has been to open it during the Spring ’21 semester, and we hope to have an update to share within the next 1-2 weeks. Learn more about Eagle Landing.

 

Kerr Dining Hall:

Based on the size and scope of the Eagle Landing project, we cannot “turn the lights off” at Kerr one day and turn them on at Eagle Landing the next day.

We’re effectively opening seven new restaurants and a separate retail market, so there are a lot of training and testing needs to ensure a smooth first impression. The team that operates Kerr will be operating Eagle Landing when it opens. They're currently burning-in and testing out equipment, conducting on-site training with equipment manufacturers and staff, stocking the back of house and making other preparations for opening while we wait for the final construction work to be completed.

Some members of the Kerr team are also being mobilized to other Dining Services venues as needed so that we can continue to provide an abundance of options for Meal Plan Members as we experience temporary staffing shortages due to contact tracing.

 

Hours of Operation:

Since the start of the pandemic, we have posted hours of operation by week on our website because we've had to remain nimble and make occasional schedule adjustments based on the university calendar changes, the number of students on campus and our Eagle Landing construction timeline -- all the while ensuring that we operate in compliance with local, state and federal guidelines related to food service and COVID-19.  We have encouraged students to bookmark and check www.dining.unt.edu/hours frequently due to these circumstances.

As with a lot of things during the pandemic "new normal" we all find ourselves in, we have all had to take some things week-by-week. We haven't lost sight of our goal to provide the best campus dining experience for the UNT community while working to complete a massive construction project during a time of unprecedented challenges.

 

Availability:

We opened more venues earlier in the semester last fall to provide plenty of convenient options while ensuring proper safety precautions were in place due to the pandemic. We have many more venues currently open than needed if you consider the number of individuals on campus and social distancing guidelines. In fact, in addition to our Dining Halls, students can use their Meal Plan Flex to enjoy numerous retail options throughout campus. You can learn more about what we're doing to provide the best dining experience possible at www.dining.unt.edu/response. Even with Kerr closed, we're offering expanded service hours at our other 4 dining halls this semester as compared to last semester at no extra charge to Meal Plan Members. Bruceteria is open continuously morning to night on weekdays, so students have flexibility and options. You can find hours for all venues -- including the four Dining Halls open to serve students -- at our website at www.dining.unt.edu/hours

 

Thank you for being patient with us as we navigate these challenges and opportunities together.

 

Modified serving styles

To reduce surface spread and expedite service while continuing to offer your favorite menu items, we’ve adjusted our serving lines and service styles.

 

Single-use disposables 

We remain committed to environmental sustainability and keeping prices low, so this temporary solution will be phased out as safety permits.  

Please minimize waste by only taking what you need and recycling because We Mean Green! 

 

One swipe per 60 minutes

To help manage room capacities, our Unlimited Everyday & Unlimited Weekday Plan Members may use one swipe per hour. Flex can be used anytime.

 

Hours of operation

Be sure to bookmark dining.unt.edu/hours as our hours of operation may change.

 

Takeout available

Currently we’re offering takeout options in all of our Dining Halls. We remain committed to environmental sustainability and keeping prices low, so this temporary solution will be phased out as safety permits.

 

Dining room capacity

We’re limiting our Dining Hall capacities – including those Guests in queues – to 50% capacity to provide adequate space for social distancing

 

 

 

 

Student safety is our priority 

 

We have changed many of the ways we do business due to COVID-19:  

 

  • UNT Dining Services is utilizing FDA’s Employee Health and Personal Hygiene Handbook for   guidelines   pertaining to food service operations. 

  • Contactless entry into our Dining Halls means Guests now swipe their own ID cards upon  entry. We are not accepting cash at this time.  

  • All salad stations in Dining Halls and Retail Restaurants are full-service—a trained employee will fix your salad to reduce contact.   

  • We’ve reduced the number of chairs and increased space between tables in our dining rooms to allow Guests to practice adequate social distancing. 

  • We’ve added floor markers and signage to encourage a 6-foot distance between other Guests and Team Members.   

  • We’ve posted signs throughout our venues to serve as friendly reminders of our Guests’ responsibility to practice social distancing. 

 

 

Sanitation remains top-of-mind 

We take great pride in our clean operations and have increased the frequency and stringency of our already-strict cleaning routines. We have carefully reviewed our sanitation procedures and have updated them accordingly. 

 

We are taking extra measures to ensure the safety of our Guests and Team Members by increasing the frequency of:  

 

  • Electrostatic sanitation in dining areas 

  • Deep cleaning check points in all food preparation areas 

  • Disinfecting all food contact surfaces and kitchen equipment 

  • Cleaning and sanitizing for tables, chairs and dining room touchpoints frequently

 

 

Our commitment to food safety has always been a priority:

 

  • Every Manager, Chef and employee supervisor at UNT is ServSafe Manager Certified.  

  • Managers are diligent about training and overseeing proper glove change and handwashing practices.  

  • UNT Dining Services’ Food Handler Certification program is the only one of its kind to be accredited though the Texas Department of State Health Services.  

  • In partnership with UNT Risk Management’s Director of Public Health, we employ a third-party food safety auditor to complete regular, in-depth inspections of kitchen check points and protocols.

 

We will continue to review and modify all sanitation solutions as circumstances and guidelines evolve.  

 

 

Where can I eat? 

As we are continually assessing the situation on and off campus, and adjusting our operations accordingly, we recommend bookmarking www.dining.unt.edu/hours for the most up-to-date hours of operation.  

 

If you don’t have a Meal Plan, simply pay our standard door rate at any Dining Hall -- just $8.20 + tax for an all-you-care-to-eat hot meal. 

 

 

Verde Catering’s commitment to our campus 

Verde Catering  continues to provide the exceptional food and service we  are  known for at UNT. Our Catering Team Members will partner with you to accommodate new Guest expectations and special event environments to ensure your guests have the best experience possible.   

View our current  Catering Guide  or call 940-369-6057 to learn more about the services we offer.  

Food-to-Go  is our affordable solution for casual meetings and events that offers pickup and drop-off deliveries.   

 

 

 

Our Team Members’ wellbeing is key 

Our employees are the heartbeat of our organization, and their health and safety are an important priority.

 

We are taking these steps to ensure a safe workplace experience for our Team Members: 

 

  • Continually checking in and communicating with our team members 

  • Team members who show signs of illness are required to stay home 

  • Reinforcing proper sanitation practices to keep our team members and our guests healthy 

  • Working to accommodate scheduling needs 

  • Requiring all employees wear masks and gloves 

  • Requiring employees to review a COVID-19 symptoms poster when clocking in and out 

  • Educating on social distancing in the workplace through required trainings   

 

We are currently conducting virtual interviews for  a variety of  part-time student positions. To see available  opportunities  and apply online, visit  unt.joinhandshake.com  and search for “UNT Dining”. 

 
It is a joy for us to serve UNT students, faculty and staff. By keeping our Team Members’ health and safety at the forefront, we have the pleasure of providing a nourishing dining experience for the entire campus community.  

 

 

Meal Plans are for every student 

In times like these, it’s great to have “Food Insurance.”  

We think of Meal Plans as just that – you’ll never have to worry about your next meal with reliable access to all of our Dining Halls and Flex to use at Starbucks, Chick-fil-A and all your favorite on-campus Retail Restaurants. 

 

We’ve refreshed our Meal Plans for all students: 

  • “Build Your Own” Combo Plans 

  • Even better deals on the same great meals 

  • Meal Plan Members really do save more. Find out how

 

Purchase Now

 

 

 

With gratitude 

We thank you for your continued trust during uncertain times. All of us in UNT Dining Services look forward to serving you again soon!